What is covered by this Privacy Policy?

This Privacy Policy explains how Deer&Doe uses and protects the information you might share with us when you use our website (accessible from URLs www.deer-and-doe.fr , www.deer-and-doe.com , and their subdomains), hereinafter the “Website”.

This Privacy Policy may be modified or completed at any point by Deer&Doe, in particular in order to comply with the evolution of legislations, regulations, case laws, and technology. These modifications apply to the User as soon as they are published online.

Data controller

The Deer&Doe company, registered at 2 bis, rue Dupont de l’Eure, 75020 Paris – France, is responsible for collecting and processing your information.

What types of information do we collect?

With your prior consent, when you use our Website, we are likely to collect and process some of the following information:

Through our contact forms
  • your name
  • your email address
  • any request you might have sent us through these forms
Through subscription to our mailing list
  • your email address
  • your language preferences (French or English)
Through our online shop
  • your first and last names
  • your title
  • your email address
  • your date of birth
  • your mailing address
  • your phone number
  • your purchase history
  • your download history for virtual products
  • your language preferences (French or English)

How do we use your information?

The information you share with us through our contact forms allow us to process your requests (questions about our products, problems with your order, etc.). We use them in order to answer your questions. This information is saved so that we can refer to it in case you encounter another issue.

The information we collect through the subscription to our mailing list helps us send you emails in your preferred language to keep you posted about new releases and developments at Deer&Doe. This information is kept until you unsubscribe from our mailing list.

The information we collect through the online shop lets us process and ship your orders. Your purchase history allows us to help you if you encounter an issue with the delivery of an order, or if you want to return a product. In case of an erratum or an update on one of our products, we might use your information to inform you if you have bought this product. This information is saved for accounting and inventory purposes.

None of the information we collect is intended to be sold, or shared with third parties other than the service providers that help us process your orders.

Where is your information stored?

Your personal information is stored in our databases, or the ones of our service providers. We ensured that our service providers respect strict conditions for confidentiality, use, and protection of your information.

In some cases, and mostly for technical reasons, these databases might be stored on servers situated outside of the country (including outside of the European Union) from which you initially shared your information.

Cookies

Deer&Doe reserves the right to place cookies on the Website. Cookies are text files placed on your computer, which help us ensure a secure and trouble-free experience of the website (security and session cookies) and gather information on how our visitors prefer interacting with the website (tracking cookies).

You can deactivate cookies or set your browser so that a warning appears on the screen before any cookies are saved. However, if you deactivate cookies, it’s possible that you might not be able to use all of the functionalities of the website. Moreover, you have the possibility to deactivate only tracking cookies.

Tracking Cookies (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). For this purpose, Google Analytics uses “cookies”. The information generated by the cookies about your use of this website will be transmitted to and stored by Google including on servers in the United States.

At the website operator’s request, this information is used to evaluate use of the site, compile reports on site activity for Web site operators and provide other services relating to site activity and internet usage.

Google will not associate the IP addresses obtained through Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Keep in mind however that by doing so you might not be able to use all of the Website’s functionalities.

Moreover, users can opt-out of making their site activity (including their IP address) available to Google Analytics by downloading and installing the browser add-on available at this address:
https://tools.google.com/dlpage/gaoptout.

Local Regulations (France)

The processing of information collected through the Website has been declared to the CNIL (National Commission for Information Technologies and Liberties) under number 1610658. In accordance with the Data Protection Act of 6 January 1978, the Customer can exercise their right of access, correction and deletion of the information related to them by writing to us through the contact form on the Website and proving their identity.

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