Problem? Question? The answer might be in our FAQ! If you have any technical questions concerning Deer&Doe patterns, please consult the tutorials section (coming soon). If you are still stuck, don’t hesitate to contact us!

Product

Each Deer&Doe PDF pattern contains a detailed instruction file in the language of your choice and a full size printable pattern (A0 and A4/US letter formats). All our patterns contain size layers.

You can refer to the size chart of the brand! If your measurements fall between several sizes, no problem: simply connect different sizes together to create a tailor-made garment.

To determine your level, you can refer to our level guide !

We created a roundup of all the minor changes made to each of the patterns for the new editions in a Changelog, that you can access here! While we have put a lot of care in improving our patterns, note that it is always possible to obtain the same result from older editions thanks to the tutorials we published on the blog πŸ˜‰

If you have bought your pattern in print format before its PDF version was released, you can fill out this form to send us a proof of purchase, and we will send you a code that will let you buy the PDF version for 4€ more.

Note you’ll need the pattern to still be in your possession, and that this offer is not valid on patterns that have been bought second-hand.

Payment

All payments are made via PayPal, which allows you to pay for your order using Visa, MasterCard, American Express and Paypal accounts.

It’s not possible to pay by check or by bank transfer in the online store. But do not hesitate to consult our list of stockists, you might have one near you.

Shipping

You can find the detail of our shipping fees on the shipping page.

In the Shop section, connect into your account by clicking on the “View my customer account” icon on the top right. Log in by using your email adress and password, then click on “Order History and Details”. You’ll find a summary of your orders indicating their current status.